Modular Series: Leading Across Generations™
SMS Covey TC To 56677
Challenge
Can your leaders leverage the differences between generations? For the first time in history, there are four distinct generations in the workforce: Traditionalists, Baby Boomers, Gen Xers, and Millennials all with their own perspectives, styles, and expectations. These differences often create misunderstandings, stereotypes, and conflicts; but what worked in the past with three generations no longer works with four. Leaders know they need to get their teams past the stereotyping and through the conflicts so they can keep the focus on the work but they don't know how. But what if leaders could leverage the differences between generations instead of just eliminating conflict?
Solution
Great leaders tap into the unique contributions of each generation and bridge generational gaps in the workplace.
FranklinCovey's Leading Across Generations-a four-hour, instructor-led leadership-development module-gives leaders a profound understanding of the differences between generations. But great leaders don't just understand the differences, they also recognize the importance of putting those differences to work in finding more creative solutions to problems; fostering robust, productive dialog; and engaging team members in giving their highest and best contributions.
About the Course
Much more than the typical awareness program, participants in the Leading Across Generations program:
- Gain an understanding of the specific differences between the four generations in today's workforce.
- Learn why the typical approaches no longer work with four generations in the workplace and what does.
- Discover how stereotyping hinders communication and engagement.
- Resolve the "points of friction" where one generation's style or perspective is likely to conflict with those of another generation.
- Understand the eleven most common generational "points of friction" scenarios using the included reference cards to find solutions.
- Learn how to engage the "whole person" in helping team members from every generation apply their unique talents and contribution.
- Know how to conduct a "Whole-Person Engagement Conversation" to identify areas for improving engagement.
- Follow a powerful 21-day implementation plan to put their new understanding of the generations into practice.
Program
Modular Series: Leading Across Generations
Deliverables Produced
| Core Competency | Participants Will Learn To: |
|---|---|
| Reduce stereotyping and generational misunderstandings | Learn how to move from generational stereotypes to research based understanding. |
| Understand Generational Definitions and Differences | Appreciate why the generations think differently. |
| Coach employees in generational differences | Learn language to use when coaching employees complaining about another generation. |
| Leverage generational differences | Learn a use tomorrow exercise for helping your team recognize and turn differences into strengths. |
| Resolve eleven generational "points of friction" | Practice resolving the eleven most common generational points of friction (such as dress code, communication, work ethic, meetings, respect etc) using job aids. |
| Learn process for leading through conflicts | Learn how to lead a team through rather than manage to generational differences. |
| Motivate team members of all generations | Discover how to motivate team members to volunteer their greatest contribution by engaging the whole person and giving space for generational differences to exist. |
| Increase communication with employees | Practice a communication tool that increases communication and understanding of every employee regardless of generation. |
