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Modular Series: Leading Across Generations™
Leadership Training That's Flexible and Doable.


Can your leaders leverage the differences between generations? For the first time in history, there are four distinct generations in the workforce: Traditionalists, Baby Boomers, Gen Xers, and Millennials all with their own perspectives, styles, and expectations. These differences often create misunderstandings, stereotypes, and conflicts; but what worked in the past with three generations no longer works with four. Leaders know they need to get their teams past the stereotyping and through the conflicts so they can keep the focus on the work but they don't know how. But what if leaders could leverage the differences between generations instead of just eliminating conflict?

The Solution


Great leaders tap into the unique contributions of each generation and bridge generational gaps in the workplace.


FranklinCovey's Leading Across Generations-a four-hour, instructor-led leadership-development module-gives leaders a profound understanding of the differences between generations. But great leaders don't just understand the differences, they also recognize the importance of putting those differences to work in finding more creative solutions to problems; fostering robust, productive dialog; and engaging team members in giving their highest and best contributions.


About the Course

Much more than the typical awareness program, participants in the Leading Across Generations program:

  • Gain an understanding of the specific differences between the four generations in today's workforce.
  • Learn why the typical approaches no longer work with four generations in the workplace and what does.
  • Discover how stereotyping hinders communication and engagement.
  • Resolve the "points of friction" where one generation's style or perspective is likely to conflict with those of another generation.
  • Understand the eleven most common generational "points of friction" scenarios using the included reference cards to find solutions.
  • Learn how to engage the "whole person" in helping team members from every generation apply their unique talents and contribution.
  • Know how to conduct a "Whole-Person Engagement Conversation" to identify areas for improving engagement.
  • Follow a powerful 21-day implementation plan to put their new understanding of the generations into practice.
"The prosperity of countries—and companies—depends on their ability to create value through their people, and not by husbanding resources and technologies."
-Kenichi Ohmae, Author